Shipping policy

SHIPPING

Continental U.S.

This includes only the Continental U.S., excludes Hawaii, Alaska and other territories.*

U.S. orders will be shipped via U.S. Postal Service. Delivery time is approximately within 2-8 business days.

*Other International Destinations and U.S. Territories

We currently do not provide automated checkout for countries outside of the Continental U.S.

If you are still interested in purchasing our product outside of these areas, please contact our Customer Service department via e-mail or phone for assistance at customerservice@scentbeauty.com

Customs clearance, taxes, including VAT, and fees are additional.

Please note, Customs policies vary from country to country. You may be subject to import duties and taxes, which are enforced once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.

Delivery Times

Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information are accurate.

Payment Information & Checkout

Your payment information must be exactly as it appears on your credit card statement. If any numbers are different, your order may not processed. Be sure to correctly spell city/province/territory names and avoid using abbreviations unless that is how your information appears on your statement. Contact your financial institution if you need the exact billing address associated with your credit card.

If you have placed an order online you can view information on your order within the My Account section of the site. If you do not see your order displayed in this section then it was not placed and you must return to your Shopping Basket and complete the Checkout process.